City of Heroes · Update

Patch Notes – Account Unlocks and Bug Fixes

September 22, 2026

Account Unlocks & Multiverse Shards

Account unlocks are no longer granted automatically. These include:

  • Costume packs and costume pieces
  • Powerset unlocks
  • Loyalty Tree rewards
  • Extra character slots
  • Auction, enhancement, recipe, salvage and vault slots
  • Signature Story Arcs and zone packs

All of these are now available with Multiverse Shards at malevolentmultiverse.com.

New accounts still start with the basics: the alignment system, the option to skip the tutorial, and the Knowledgeable badge.

Bug Fixes

  • Lost progress when changing zones

Your character could sometimes load an older save when you entered a mission or moved between zones. That could undo recent progress, including costume changes, completed mission steps, XP and influence. It also caused some players to be offered a mission they had already finished.

The server now saves your full character every time you change maps or log out, so your progress carries over correctly.

  • Outbreak tutorial NPCs wouldn’t talk

The old hero tutorial (Outbreak) had broken contacts, which left new players stuck until they finished Coyote’s mission. We’ve retired the old hero and villain tutorials (Outbreak and Breakout). Choosing either one now starts your character in Atlas Park (heroes) or Mercy Island (villains). The current tutorial, Destroyed Galaxy City, is still available on the character creation screen.

Report issues to https://malevolentmultiverse.com/support/ or 🧰malevolent-gaming-support on discord

Thanks to everyone who tested and sent in feedback. Keep the bug reports coming!

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